Lisa O’Neill
Keynote Speaker
Lisa is guaranteed to leave you inspired, energised and ready to change the way you think about life.
Passionate about inspiring action and helping people get out of their own way, Lisa has the unique ability to deliver heavy messages in a light and relatable way. After more than a decade on stage, Lisa is consistently top-rated in conference evaluations. Participants love her straight-talking, refreshing wisdom and infectious laughter.
She’s written seven books, with her latest focussed on taking charge of your energy. How to get it, guard it and give it.
Tsu Shan Chambers
Keynote Speaker
Tsu Shan, is an Optometrist turned Actor/Writer/Producer, passionate about bringing awareness to issues that matter through telling provoking stories.
One of the founders of The Humanity Fund, she was also elected to the Screen Producers Australia (SPA) Council, Inside Film (IF) Magazine’s Rising Talent List 2023 and was included in the inaugural AA122 list – recognising Asian Australians who have had the most impact on Australian culture. Tsu Shan was also awarded the Charlies Grant Residency with Australians in Film (AiF) in 2021.
In 2022, Tsu Shan was selected in the Australian Writers Guild (AWG)/Create NSW’s “First Break”. She has also been selected to be on numerous industry committees, including the Diversity Justice Lens group for screen equity and inclusion and the Australian Film Television Radio School (AFTRS) Alumni Advisory Group.
Tsu Shan produced the romance drama feature, UNSOUND, about deaf culture and pride. It won and was nominated for a raft of key industry awards including ‘Best Indie Film’ at the AACTA awards in 2020 and has obtained distribution in multiple international territories, including Netflx in ANZ and Fuse TV in the US. She produced SUKA, a multi-cultural action drama, supported by ScreenNSW that was broadcast on Ch9 in 2023. Tsu Shan recently completed MY EYES, a heartfelt family drama inspired by true events. It received VICScreen development and post-production support, due to be released in 2024.
Paul Athanasiov
Surgical Order (SOx)
Embracing the Future: Presenting and Incentivizing Technological Change to Your Team
Dr. Paul Athanasiov is an Ophthalmologist who founded Eye Surgeons SA in 2014 and went on to expand to 6 sites across South Australia. In his spare time, he designed and built electronic medical records programs and other software systems to improve efficiency.
He then designed, with a team of developers in Adelaide and with input from hundreds of nurses, surgeons and suppliers from around the country, a new cloud-based platform called Sox, connecting practices, hospitals, and suppliers to create and co-ordinate theatre lists, manage inventory, billing, and implant registries. SOx has now gone on to become the future of surgical workflow in Australia.
Scott Bell
Nexus Hospitals
Scott Bell is co-founder and Chief Operating Officer of Nexus Hospitals, one of Australia’s leading operators of day surgeries and short stay hospitals.
Starting his career as an orthoptist, Scott has had a career spanning many facets of healthcare business from establishing successful specialist medical practices through to managing multi-disciplinary day hospitals and surgical inpatient hospitals. Scott is also a director of Day Hospitals Australia and has spent the past ten years in private healthcare focused on the growing day hospitals sector, including the establishment of Nexus in 2013. Nexus Hospitals has been founded on a model of partnership with specialist doctors, and in just over six years has grown to 16 facilities, over 500 VMO surgeons, and cares for more than 75,000 patients per annum.
Stuart Budd
Inservio
Stuart Budd, Head of Strategic Account Management at Inservio.
Stuart has worked in Medical Devices & Pharmaceutical industry for over 22 years and at Inservio since 2021. Inservio is a patient service provider well known in Ophthalmology and other therapy areas where Stuart supports and manages the field team who assist in delivering those services.
Stuart is passionate about supporting improvements in patient outcomes and has a background as a Registered Nurse. The Inservio team all understand that delivering best in class health services requires constant innovation, including digital health. By closely listening to the feedback of patients, specialists and clinics, Stuart ensures their needs continue to be met through Inservio’s service offerings.
Kelly Chard
Eye Learning
Kelly is an orthoptist who has been working in the industry for over 20 years. She has experience in a diverse range of ophthalmic specialties including cataract, glaucoma, refractive, oculoplastic and retina. Kelly received her Bachelor of Applied Science degree in Orthoptics from the University of Sydney. She has a strong interest in teaching, staff training, improving clinic efficiency and patient experience.
Dr Jamie Chew
Iscribe
An ophthalmologist and digital health entrepreneur with over 15 years of experience working in specialist private practices in both rural and urban areas, having a deep-rooted connection to rural healthcare, originating from his upbringing in the Pilbara region of Western Australia, a tight-knit community of 4000. His passion for enhancing rural and remote eye health has been evident through his work with Lions Outback Vision for over five years, providing in-person specialist outreach Ophthalmology care. Highly experienced in telemedicine, he uses technology to improve clinician-patient communication, aiming to enhance health outcomes significantly. As a staunch patient advocate, he is enthusiastic about the potential of digital innovations in healthcare.
Founder at Akuru https://www.linkedin.com/company/akuru-pty-ltd/about/
Fiona Devine
Philanthropy Officer, ANZEF
Loryn Einstein
Managing Director, Medical Billing Experts
Loryn Einstein is Managing Director of Medical Billing Experts, the leading outsourced medical billing practice in Australia. Loryn has extensive experience in the Health Care sector and is a Certified Practice Manager.
Loryn is a well-respected speaker in the medical industry and her passion is to keep doctors safe in the complex world of medical billing and Medicare Compliance.
Loryn leads a team of managers and staff who have spent more than a decade developing extensive strategies and processes to protect their medical billing clients from unnecessary Department of Health audits.
Dr Jesse Gale
Ophthalmologist
Dr Jesse Gale is an ophthalmologist in Wellington, with specialist interests in glaucoma and neuro-ophthalmology. He has roles in the public hospital and private practice, and does some teaching and research with University of Otago Wellington. He has been chair of the sustainability committee at RANZCO since it was established in 2020, and has led several projects to measure and reduce the environmental impact of ophthalmology.
Anna-Maria Gibb
Avant Practice Solutions
Anna-Maria Gibb is the original co-creator of MyPracticeManual, now PracticeHub. She is passionate about helping healthcare organisations minimise risk and run more efficiently using better business management systems and processes. Anna-Maria has a background in practice management and qualifications in business and adult education. She regularly presents on business systems and processes.
Donna Glenn
Business Manager, Gordon Eye Surgery
Donna’s current role has seen her manage a large multi-site ophthalmic private practice for more than 17 years after a career as an orthoptist and also co-owning her own accreditation and quality improvement consulting company.
Throughout her career, she has worked with industry peak bodies, is the Chair of the RANZCO Professional Standards Committee, and holds an honorary position at the University of Sydney (Faculty Medicine and Health).
Stephanie Goodwin
Eye Learning
Stephanie holds an Honours Degree in Orthoptics and has over 20 years’ experience. She has worked with some of Sydney’s leading ophthalmologists and has extensive experience working in clinical practice as an orthoptist, assisting in theatre in a scrub nurse role, co-ordinating clinical trials, and working as an industry representative.
Tina Hay
CEO & Founder, Puzzle Media
Tina Hay is the founder and CEO of Puzzle Media and an industry-leading marketing speaker, trainer and coach.
With over 20 years of marketing experience, Tina has worked across traditional media, digital marketing, paid advertising and social media marketing. She is a regular speaker at events and offers training programs across various areas of marketing and business.
Having launched her first business in 2010, Tina understands what is effective in connecting brands to consumers and growing businesses through the power of digital marketing and social media. The digital marketing and social media landscape is rapidly evolving, and Tina invests heavily in her team to stay abreast of best practices and the latest trends.
Tina and her Puzzle Media team have supported thousands of organisations with their marketing strategies and campaigns throughout the years. Clients have included medical professionals, allied health practices, professional service firms, listed ASX companies, global organisations, and SMEs.
Danny Haydon
Chairman/Principal, Brentnalls
Driven by experience, passion, and commercial acumen, Danny Haydon provides strategic advice to business owners on how to define their future goals, improve their operations, and drive improved financial performance.
Danny’s trusted advice includes business planning, governance, HR management, quality and risk management, infrastructure development, and developing innovative business models. He has been a business consultant since 2008 and heads up the Health Division at Brentnalls SA, focusing on value-adding to better enable health-related businesses and services to achieve their business financial goals.
Danny may be known to you through his previous roles as a Board Member and President of the Australian Association of Practice Management (AAPM), and he continues to provide leadership to the health sector through the following appointments:
- Board Member (Vice Chair) of Sonder (delivers a range of services to vulnerable and indigenous communities),
- Board Member of UniSA Health
- Chair, Angaston Medical Centre Board
- Business Advisor of Clare Medical Centre
- Management Consultant for Maari Ma Aboriginal Health Corporation.
Alex Hunyor
Retinal Specialist
A/Prof Alex Hunyor is a retinal specialist with expertise in vitreoretinal and macular disease. Following his ophthalmology training at the Royal Victorian Eye and Ear Hospital in Melbourne, he undertook 3½ years of subspecialty vitreoretinal training in Melbourne and the U.S.
Alex is a Clinical Associate Professor of Ophthalmology and member of the Macular Research Group at the Save Sight Institute, University of Sydney. He has been involved in numerous clinical trials for treatment of retinal diseases. He is the Australian international delegate to the American Society of Retinal Specialists. Alex serves on the Board of Macular Disease Foundation Australia (MDFA) and chairs the MDFA Medical Committee.
He is involved in teaching of local ophthalmic trainees and ophthalmologists as well as participating in education of overseas specialists through the RANZCO International Development Programme and Sight For All. He has received the RANZCO Award for Excellence in Training on 5 occasions. In 2023 he was awarded RANZCO’s highest honour, the College Medal.
Since 2016 Alex has been involved with training the surgeons at Sydney’s Eye Clinic for Animals who have pioneered canine retinal reattachment surgery in Australia. They have now performed over 250 retinal reattachment surgeries.
Shaun Jackson
Inservio
Shaun has worked in the Pharmceutical Industry and as a pharmacist since 1994.
In 2003, Shaun was employed at Novartis in the ophthalmology division, responsible for managing Visudyne and later Lucentis. In 2007, Shaun co-founded Inservio to support those specialists and patients wanting to access intravitreal medication on the PBS.
Moira McInerney
Director of Medical Matters Aust. & N.Z
Moira McInerney is an associate professor at Monash University, where she lectures on financial management in the Master of Health programme. Currently Executive Officer for Ophthalmology New Zealand, Moira has held significant roles, including State Manager in diagnostic imaging, General Manager in cardiology in Australia, and CEO in ophthalmology in New Zealand.
In New Zealand, Moira served as the CEO of Auckland Eye, overseeing the commissioning of Oasis Surgical. She also provides consulting services in healthcare across Australia and New Zealand. Notably, she led a QUT team researching and advising the Ministry of Health in Fiji on Customer Service Standards.
Recently, Moira contributed to the development of the “Finance for Non-Financial Managers” a micro-credential online course for the Australasian College of Health Service Managers (ACHSM). Her qualifications include a Bachelor of Arts in Psychology, an MBA in Health, graduation from the Australian Institute of Company Directors, Certified Health Executive (CHE) status, and Fellowship of the ACHSM.
Moira’s area of research focuses on the increasing investment of private equity in private healthcare, examining its impact on service delivery and patient outcomes.
Angela Mason Lynch
AVANT Risk Adviser
Angela is a Risk Adviser with Avant, she has extensive experience managing practices of various disciplines and sizes. A past State and National AAPM President, Fellow, Life Member & Certified Practice Manager. Angela has experience as a Board Member and expert committee member for multiple bodies in healthcare. Angela has experience as an accreditation surveyor and as an assessor and trainer for University of New England Partnerships, she is a Registered Nurse with a Post Grad Certificate in Nursing Management, a Diploma in Practice Management and is a Graduate of the Australian Institute of Company Directors.
Angela has a history of commitment to ensuring health care is delivered safely with quality outcomes in a financially viable environment that is a desirable place in which to work.
Rebecca Pott
Zeiss
As the Marketing Manager for the ZEISS Chronic Disease Management (CDM) portfolio, Rebecca Pott is responsible for a wide array of ZEISS diagnostic equipment and the connected digital workflows that they make up. Prior to this marketing role Rebecca played a leading role in delivering training and support with the ZEISS portfolio as a Clinical Applications Specialist. An orthoptist for over 10 years, Rebecca combines her clinical and industry-based experiences to provide valuable insights into the potential of ZEISS connected workflows and their use in real-world scenarios.
Mr Steve Saini
Quality Manager, BOP
Steve has spent the last decade developing a deep understanding of the Australian Healthcare System. By applying his knowledge of Business and Quality Systems he is ideally placed to discuss what it means to truly partner with customers.
George Sotiris
Health Industry Employment Services
George Sotiris is the Founder and Director of Health Industry Employment Services, a leading provider of proactive HR solutions and support to the health industry nationwide. With a career spanning over 15 years, George has established himself as a Workplace Relations Specialist dedicated to serving the unique needs of healthcare practices.
Driven by his genuine appreciation for the challenges inherent in healthcare HR management, George founded Health Industry Employment Services (HIES) in 2018. Since its inception, HIES has been committed to empowering practices with the knowledge and tools needed to navigate complex employment issues and build robust systems for fostering better workplaces.
George firmly believes that the success of any practice hinges on strong employment foundations and accountability at every level. By simplifying intricate staffing disputes and offering comprehensive education on HR best practices, George, and his team at HIES strive to make a tangible difference in the health industry.
Alan Stevenson
Barclayss
I have more than 40-years of experience working with people from different cultures, in more than a dozen different countries, in different roles and making mistakes along the way; some big and some small. I have learned to own up to those mistakes, clean up when needed, learn and move-on. Working with people to be the best version of themselves is what I enjoy and choose to do. If I can contribute, even just a little, to help someone on that journey then that is an amazing privilege that I never fail to appreciate.
Colleen Sullivan
With a background in nursing and then practice management, Colleen has been involved with AAPM and the AMA Queensland as well as the RANZCO Practice Managers group for a very long time. Colleen has also worked as a Trainer and Assessor with UNE Partnerships and has special interests in writing, education and research including the AAPM National Salary Survey which she started with Professor Geoffrey Meredith in 2005.
Thomas Thom
Catalyst Foundation
Thomas Thom is an LGBTIQA+ Communities Programs Officer for the Catalyst Foundation. Thomas has a strong background in aged care and works with members of LGBTIQA+ communities who are aged over fifty across Adelaide, most recently working as a care finder within the national Care Finder Program. He is part of the strong Adelaide LGBTIQA+ network, contributing to advisory groups and liaising with various government programs and services who seek information on our older LGBTIQA+ community members. Thomas also provides training to organisations seeking to provide their staff with a better understanding of our LGBTIQA+ communities and their needs. Thomas has a varied background which includes several years working in health, studying a Bachelor of Nursing whilst working at the Alfred Hospital emergency department in Melbourne.
Dr. Vinh Tran
Business Manager – EyeVantage
Dr. Vinh Tran is a dedicated doctor with strong passion for health IT and a wealth of experience across the healthcare landscape. Currently, he collaborates with Robopharma, a European leader in pharmacy automation, where he’s forged an exciting partnership to bring the innovative myOneTouch technology platform to the Asia Pacific region after 11 successful years together.
His journey began at IBM GSA, where he managed enterprise mainframes, whilst studying medicine and continued with IBA Health/iSoft, implementing Patient Administration and Clinical Systems during his GP Registrar training.
With over 17 years of clinical experience working in his own GP practice, Dr. Tran has an interest in Aged Care and Palliative Care, and he proudly co-founded the Australian Vietnamese Aged Care Services, a not for profit charity, which opened the first Vietnamese nursing home in New South Wales in 2018.
Beyond his clinical work, Dr. Tran has worked for over seven years for the NSW Medical Council as a GP Performance Assessor and Hearing Member, sitting on a wide range of panels and tribunals. He is currently an AHPRA GP Supervisor and Auditor, while also consulting with GPs on navigating Medicare compliance issues.
Residing in Sydney, Dr. Tran holds fond memories of Adelaide, where he spent part of his early childhood at the Pennington Migrant Hostel after his family’s arrival as refugees. His journey continues to inspire his commitment to healthcare innovation and community service.
Tim Wong
Psychologist
Tim is an experienced Psychologist with 28 years working with adults and children in the education sector. Drawing from the field of positive psychology, Tim delivers research based ways to create and maintain safe and supportive environments. Tim’s genuine interest lies in partnering with organisations to cultivate thriving work cultures that promote employee health and satisfaction. Occasionally, he writes about himself in the third person…
